Frequently Asked Questions
General Questions
My company isn’t using SAP or a TMS. Can we still use FinLync?
What is required of the corporate when a bank changes or upgrades their API?
Are you a competitor to legacy TMS systems?
My bank has an API. Why shouldn’t I just connect directly to it?
What does support look like after I go-live with FinLync apps?
Answers
Q: My company isn’t using SAP or a TMS. Can we still use FinLync?
A: Yes. FinLync apps are currently available for use with SAP. We also offer the option to connect directly to our multi-bank API aggregator, BankLync, which exposes a RESTful API allowing integration across any ERP, TMS, Business Intelligence tool, data lake and other systems. Request a demo for more information.
Q: What is required of the corporate when a bank changes or upgrades their API?
A: FinLync handles the maintenance of bank API connections and we remain in ongoing communication with our global banking partners even after individual projects conclude. As a result, we are made aware of upcoming updates. In turn, we ensure our quarterly/monthly releases are timed to capture these changes accordingly. Product release updates are performed via simple transport uploads in SAP.
Q: Are you a competitor to legacy TMS systems?
A: Depending on your unique needs, FinLync can sit alongside a legacy TMS or can be a standalone tool.
Q: What bank APIs does FinLync currently connect to? What if one of my banks is not already offered? What happens if one or more of my banks does not offer APIs?
A: FinLync is constantly adding new bank API connections. View a list of what banks are live or are in progress via the FinLync API Catalog. If your bank is not listed, or if you’re not sure if your bank offers APIs, simply submit a request and we’ll reply within 48 business hours.
Q: My bank has an API. Why shouldn’t I just connect directly to it?
A: Connecting to 1 single bank API is an arduous task, much less multiple APIs at multiple banks. Read more about this topic on our Multi-Bank API Connectivity page.
Q: What does support look like after I go-live with FinLync apps?
A: FinLync clients have a dedicated Client Success Executive as their point person for any issues that arise after go-live as well as a dedicated support desk to handle any functional issues that arise.
